Reference

transd4d Privacy Policy for Your Wallet Data

Our transd4d Privacy Policy explains what we collect when you open an account, use a mobile device, or connect DANA, OVO, GoPay and QRIS.

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How DANA And QRIS Data Is Used

transd4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers data you provide when creating or updating an account, including your contact details and verification records. We also receive technical details from your browser or phone, such as device type, language setting, login time and security events. When you select DANA, OVO,

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GoPay, QRIS, bank transfer or a virtual account, we keep the payment reference, selected rail, amount status and confirmation result needed to match activity to your account; we do not need your wallet password. We use these records to provide account access, investigate failed wallet status,
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prevent suspicious activity and answer policy requests. We keep records only for the period needed for those purposes, account administration and legal duties. Access to transd4d services depends on local law, and this notice applies where local law permits. Please check the current policy before opening
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or continuing an account.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY HELP

Where To Ask About Your Privacy Policy

A clear contact route helps you question a record without guessing which team to reach. Use our on-site support chat for an immediate privacy question, or send a written request through the contact form linked from your account area. Include the email or phone detail attached to your account and the subject of your request; we may ask for an account step to confirm that the request comes from you.

Team online

Support chat

Open the on-site support chat when you need help locating the Privacy Policy, understanding a cookie choice, or checking why an account data request needs identity confirmation.

Contact form

Use the account contact form for access, correction or deletion questions. Tell us which record concerns you and include your account email or phone so we can route the request.

Wallet status path

If a DANA, OVO, GoPay or QRIS reference appears incorrect, contact us from the account help path and attach the receipt reference, without sending a wallet password or security code.

SIX DATA CONTROLS

Six Controls Around Your Account Data

We handle privacy through practical account controls rather than broad promises. Your records are separated by account access, payment references are used for matching rather than wallet login…

Collected details

We collect account details you submit, verification results, support messages and payment references.

Payment references

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, we use transaction references and status results.

Cookie settings

Cookies can keep a session active, remember language or protect a sign-in step.

Account security

Clear phone verification before account access helps connect a request to the right account.

Retention period

We retain account, support and payment-reference records only as long as needed for the stated purpose, account administration, dispute handling…

Change requests

Ask us to access, correct or remove eligible personal data through support chat or the account contact form.

Privacy Policy Questions For Indonesian Accounts

These Privacy Policy answers address the searches we expect when you are deciding whether to open an account or checking a wallet record. They explain the practical route for data access, device cookies, payment references and contact changes. If your question is not covered, use support chat or the account contact form and include only the details needed to identify your request.

It covers account details, phone verification, device and login events, cookies, support messages, and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use phone verification to confirm account access, connect support requests to the correct account and help detect unusual sign-ins. We do not use your phone detail as a wallet password.

No. The policy covers payment references, selected rail, status and confirmation details needed to match activity. We do not need your DANA, OVO, GoPay or QRIS password for that process.

Send a request through the account contact form or on-site support chat. State that you are asking under the Privacy Policy and provide your account email or phone for identity checking.

Yes, where the request is eligible under applicable rules. Contact us through support chat or the account form, identify the inaccurate field and complete any account confirmation step we request.

We keep those records for the time needed to provide account administration, investigate disputes, protect access or meet legal duties. The Privacy Policy does not promise indefinite storage.

You can ask us to remove eligible personal data through the account contact form. Deletion may depend on local law and records we must retain for security, disputes or legal duties.

transd4d Privacy Policy for Your Wallet Data

Where To Ask About Your Privacy Policy

Support chat

Contact form

Wallet status path

Six Controls Around Your Account Data

Collected details

Payment references

Cookie settings

Account security

Retention period

Change requests

Privacy Policy Questions For Indonesian Accounts

01 What does the transd4d Privacy Policy cover?

02 Why does transd4d collect my phone verification details?

03 Does the Privacy Policy store my DANA or QRIS password?

04 How can I request a copy of my account data?

05 Can I ask transd4d to correct my personal data?

06 How long does transd4d keep payment and login records?

07 Can I request deletion under this Privacy Policy?

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